Privacy Policy

SITRANTECH Policy

General Information

Guangzhou Sichuan Technology Co., Ltd. is a limited liability company established in accordance with the laws of the People's Republic of China (hereinafter referred to as "Sichuan" or "we", including its parent company, subsidiaries, affiliated companies, etc. ). We attach great importance to maintaining and protecting users' personal information. This policy applies to all products and services of Sichuan.
Last updated date: January 1, 2023.
If you have any questions, comments or suggestions, please contact us through the following contact information:
E-mail: sitrantech@foxmail.com

This policy will help you understand the following:
1. How we collect and use your personal information
2. How we use cookies and similar technologies
3. How we share, transfer, and publicly disclose your personal information
4. How we protect your personal information
5. Your rights
6. How we process children’s personal information
7. How your personal information is transferred globally
8. Storage period of your personal information
9. How to update this policy
10. How to contact us

Sichuan is fully aware of the importance of personal information to you and will do its best to protect the safety and reliability of your personal information. We are committed to maintaining your trust in us and abiding by the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of minimum necessity, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc. At the same time, Sichuan promises that we will take corresponding security protection measures to protect your personal information in accordance with the mature security standards of the industry.

Please read and understand this Privacy Policy carefully before using our products or services.

1. How we collect and use your personal information

Personal information refers to various types of information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information.
Sichuan will only collect and use your personal information for the following purposes described in this policy.

(1) Register as a Sichuan user

In order to complete the account creation, you may need to provide Sichuan with the following information: your mobile phone number, email address, created username and password. During the registration process or after completing the account creation, if you provide the following additional information, it will help us provide you with better services and experience: your name, birthday, gender, location, and work industry. If you do not provide this information, it will not affect the basic functions of using Sichuan products and services.

(2) Purchase and delivery of products or services

If you purchase Sichuan's products or services from us, in order to successfully complete the transaction, you need to provide the following information: your name, phone number, email address, mailing address, ID card number, bank card number, etc. to generate the identity, payment, and delivery information required for the order. If you do not provide this information, you will not be able to purchase Sichuan's products and services.

(3) Using Sichuan’s products or services

In the process of your using Sichuan's products or services, in order to ensure the normal realization of the corresponding functions of Sichuan's products and services, we may collect your product usage log records and access our products or the IP address, time information, etc. of the service. If you refuse to provide such information, we will not be able to provide you with corresponding services, but it will not affect your use of other functions of Sichuan products and services.

(4) Improve our service quality

In order to enhance your service experience and improve service quality, or to prevent risks, or to recommend better or more suitable services to you, we will collect the information you provide when you contact our customer service team information, collect the questionnaire response information you sent to us when you participated in the questionnaire survey, as well as information such as the types and methods of services you use, operations when using the services, etc.

(5) Provide information and advertisements that interest you

Unless not permitted by applicable law, we will provide you with information or advertisements that may be of interest to you through the contact information you provide. If you do not wish to receive such information, you can Unsubscribe using the methods provided in the message. Our App does not provide personalized display.

(6) Develop data analysis and research to improve our products or services

We will invite you to join Sichuan's product improvement program to help us design new products, new services, or improve our existing products and services. If you agree, we may collect the following information from you for analysis and research on products or services: your diagnostic data and usage data, device identification number (such as MAC address, Android ID), device attribute information, and account information.

(7) Provide job position information

You can submit your resume information to us through the website. If you agree, we may collect the following information from you to communicate with you about job opportunities, specific positions, etc. in Sichuan: education background and work experience data.

(8) Safeguard the interests of the country, the public, you and others

You are fully aware that under the following circumstances, we have the right to collect and use your personal information without obtaining your authorization and consent:
1. Related to national security and national defense security ;
2. Related to public security, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and judgment execution;
4. For the purpose of safeguarding Your or other individuals' life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
5. The personal information collected is disclosed to the public by you on your own;
6. From the legal basis Your personal information collected from publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary to sign a contract according to your requirements;
8. For maintenance Necessary for the safe and stable operation of the products and/or services provided, such as discovering and handling product and/or service failures;
9. Necessary for legitimate news reporting;
10. Academic When it is necessary for a research institution to conduct statistical or academic research based on the public interest, and when providing the results of academic research or description to the outside world, the personal information contained in the results will be de-identified;
11. Fulfill laws and regulations with us Relevant to the stipulated obligations;
12. Other situations stipulated by laws and regulations.

Your personal information may contain sensitive personal information, such as your race, religious beliefs, personal health status, gender orientation, etc. When you use our products or services, you may disclose it through public channels. Upload or post such sensitive information. Please handle this type of sensitive personal information with caution.
The above information you provide will continue to be used by us during your use of Sichuan products and services. When you cancel your account, we will stop using and delete the above information. If laws and regulations have other requirements for the retention time of information, we will comply with the provisions of the laws and regulations.
The above information will be stored within the territory of the People's Republic of China. If cross-border transmission is required, we will conduct a security assessment in accordance with the requirements of laws and regulations.
When we want to use information for other purposes not specified in this policy, we will ask for your consent in advance.
When we want to use the information collected for a specific purpose for other purposes, we will ask for your consent in advance.

2. How we use cookies and similar technologies
(1) Cookie

To ensure the normal operation of the website, we will store small data files called Cookies on your computer or mobile device. Cookies usually contain an identifier, the site name, and some numbers and characters. With the help of cookies, the website can verify your identity information, ensure the security of data and services, store data such as your preferences or items in the shopping basket, and provide you with better products and services.
We will not use Cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have the function to block cookies. However, if you do this, you will need to change your user settings yourself each time you visit our website. To learn more about how to change your browser settings, please visit the introduction page of each browser's official website.

(2) Cookie similar technologies

In addition to Cookies, we may also use web beacons and pixel tags and other similar technologies on our website. For example, emails we sent you may contain click URLs linked to content on our website. If you click this link, we will track this click to help us understand your product or service preferences and improve customer service. A web beacon is typically a transparent image embedded into a website or email. With the help of pixel tags in emails, we can learn whether the emails have been opened. If you do not want your activities to be tracked in this way, please do not click on images or text links in emails or unsubscribe from our mailing list at any time.

3. How we share, transfer and publicly disclose your personal information
(1) Sharing

We will not share your personal information with any company, organization or individual other than Sichuan, except in the following circumstances:
1. Sharing with explicit consent: We will share your personal information with other parties with your explicit consent.
2. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities.
3. Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share personal information that is necessary and subject to the purposes stated in this Privacy Policy. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again.
4. Sharing with authorized partners: Only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. For example, when you purchase our products online, we must share your personal information with logistics service providers to arrange delivery, or arrange for partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose.
Currently, Sichuan's authorized partners include our suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business globally, including providing technical infrastructure services, providing transaction and communication services (such as payment, logistics, SMS, email services, etc.) , analyze how our services are used, measure the effectiveness of advertisements and services, provide customer service, facilitate payment, or conduct academic research and surveys, etc.
We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures. .
5. Third-party SDK: In order to provide and optimize our services, our App may have a third-party SDK embedded in it. These third-party SDKs may collect your personal information while cooperating with us to provide you with more comprehensive services. We will take necessary measures to control the collection and use of your personal information by these third-party SDKs to ensure that your personal information is effectively protected. For details about the identity of the third party, the type of personal information collected, the purpose of collection, and the link to the third party's privacy policy, please see the third-party SDK description in Appendix 1 of this policy.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1. Transfer with explicit consent: obtain your After explicit consent, we will transfer your personal information to other parties;
2. When a merger, acquisition or bankruptcy liquidation is involved, if the transfer of personal information is involved, we will require a new person to hold your personal information. Companies and organizations will continue to be bound by this privacy policy, otherwise we will require the company or organization to seek your authorization and consent again.

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on law: in accordance with the law We may publicly disclose your personal information in the event of legal proceedings, litigation or mandatory requirements from government authorities.

4. How do we protect your personal information

(1) We have used security protection measures that comply with industry standards to protect the personal information you provide and prevent data from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the "Service", it is protected by SSL encryption; we also provide https secure browsing methods for Sichuan official website and other websites; we will use encryption technology to ensure Data confidentiality; we will use trusted protection mechanisms to prevent data from malicious attacks; we have established a dedicated department for personal information protection; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will hold Security and privacy protection training courses to enhance employees’ awareness of the importance of protecting personal information.
(2) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law.
(3) The Internet is not an absolutely secure environment, and emails, instant messaging and communication with other Sichuan users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.
(4) The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal liability.
(5) After the unfortunate occurrence of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and your Suggestions for independently preventing and reducing risks, remedial measures for you, etc. We will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

5. Your rights

In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee that you can exercise the following rights with respect to your personal information:

(1) Access your personal information

You have the right to access your personal information in accordance with laws and regulations. If you wish to exercise your data access rights, you may do so yourself by:
Account Information - If you wish to access or edit the profile information and payment information in your account, change your password, add security information or To close your account, etc., you can perform such operations by accessing the relevant pages such as personal information, password change, etc. on our website or application. However, due to security and identification considerations or in accordance with mandatory provisions of laws and regulations, you may not be able to modify the initial registration information provided during registration.
If you are unable to access this personal information through the above methods, you can send an email to sitrantech@foxmail.com at any time, or contact us according to the methods provided on the website or application.

(2) Correction of your personal information

When you find errors in the personal information we process about you, you have the right to ask us to make corrections. You can contact us at any time by sending an email to sitrantech@foxmail.com or using the methods provided on the website or app.

(3) Delete your personal information

You can make a request to us to delete personal information under the following circumstances:
1. If our collection and use of personal information violates laws and regulations;
2 , If our processing of personal information violates our agreement with you;
If we decide to respond to your deletion request, we will also notify the entity that obtained your personal information from us and require it to delete it in a timely manner, unless the law Regulations provide otherwise, or these entities obtain your independent authorization.
When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable laws and security technologies. We will securely store your personal information and process it further. Processed and quarantined until the backup can be purged or anonymized.

(4) Change the scope of your authorization and consent

Each business function requires some basic personal information to complete (see "Part 1" of this policy). You can give or withdraw your consent at any time for the collection and use of additional personal information.
You can operate by yourself in the following ways:
Reset the authorization and consent of your personal information by visiting the authorization page of our website or application.
After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
If you do not want to accept the commercial advertisements we send you, you can unsubscribe at any time through the methods we provide in emails or text messages.

(5) Personal information subject cancels account

You can cancel your previously registered account at any time, please send an email to sitrantech@foxmail.com.
After canceling your account, we will stop providing products or services to you and delete your personal information according to your request, unless otherwise provided by laws and regulations.

(6) Constraint information system automatic decision-making

In some business functions, we may only make decisions based on non-artificial automatic decision-making mechanisms including information systems, algorithms, etc. If these decisions significantly affect your legal rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate relief.

(7) Respond to your above request

To ensure safety, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
If you are not satisfied, you can also complain or report to the regulatory authorities such as Internet Information, Telecommunications, Public Security, and Industry and Commerce.
In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are gratuitously repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it.
In the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your request:
1. Directly related to national security and national defense security;
2. Public safety and public health , directly related to major public interests;
3. Directly related to criminal investigation, prosecution, trial and judgment execution, etc.;
4. There is sufficient evidence to show that you have subjective malice or abuse of rights;
/>5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. To protect your or other individuals' life, property and other major legitimate rights and interests but it is difficult to obtain With your authorization and consent;
7. Involving business secrets;
8. Related to our performance of obligations stipulated in laws and regulations.

6. How we process children’s personal information

Our products, websites and services are primarily intended for adults. Children may not create their own user accounts without the consent of a parent or guardian.
For cases where children’s personal information is collected with parental consent, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect the child.
Although local laws and customs may define children differently, we consider anyone under the age of 14 to be a child.
If we discover that we have collected personal information from children without first obtaining verifiable parental consent, we will seek to delete the relevant data as quickly as possible.

7. How your personal information is transferred globally

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.
Because we provide products or services through resources and servers around the world, this means that your personal information may be transferred to overseas jurisdictions in the country/region where you use the products or services, or be subject to jurisdictions originating from these jurisdictions. District visit. We will conduct a security assessment in accordance with the requirements of laws and regulations before transferring.
Such jurisdictions may have different or no data protection laws. In such cases, we will ensure that your personal information is adequately protected within the People's Republic of China.

8. Personal information storage period

Normally, we only retain your personal information for the shortest time necessary to achieve the purpose of your authorized use, unless otherwise provided by laws and regulations or with your separate authorization and consent. After the aforementioned personal information storage period exceeds, we will delete or anonymize your personal information.

9. How to update this policy

Our privacy policy may change. We will post any changes to this policy on this page. For major changes, we will also provide more prominent notices. Major changes referred to in this policy include but are not limited to:
1. Major changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;
2. The main objects of personal information sharing, transfer or public disclosure change;
3. Your participation in personal information There have been significant changes in processing rights and the way in which they are exercised;
If you continue to use Sichuan's products and services after this policy update comes into effect, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by it. Updated policy constraints.

10. How to contact us

If you have any questions, comments or suggestions about this privacy policy, you can send an email to: sitrantech@foxmail.com
If you are not satisfied with our response, especially our If the processing of personal information harms your legitimate rights and interests, you can also complain or report to the regulatory authorities such as cybersecurity, telecommunications, public security, and industry and commerce.